cancellation policy

We hold your agreed upon therapy hour as yours each week. If you need to cancel or reschedule your regular session time, please let your therapist know as soon as possible. She will do her best to find another time to reschedule your session to the extent that she is available.

48 HOURS: You are responsible for paying your full session fee if you cancel within 48 hours of your scheduled session time for any reason.

RESCHEDULING, CANCELLATIONS & TRAVEL: We offer 5 cancellations (before 48 hours) per year free of charge, including vacation and illness. Beyond that, you will be charged for additional absences unless your therapist can fill that spot or you have explicitly agreed to another arrangement.